Recently, our online licensing services went offline unexpectedly for a short while. We sincerely apologize if you were affected by this.

Reported times:

March 22, 2019, 15:30 – 15:41 UTC
March 14, 2019, 01:52 – 02:32 UTC

We want you to know that our engineering team is working constantly to prevent this sort of thing from happening. We've also implemented some new measures so that if there is a service interruption, your licenses should still be available. To check the status of our online services at any time, go to status.chaosgroup.com.

In addition, we recommend using the borrow functionality of the online license server for any mission-critical rendering. This makes your licenses available for offline use even in the event of a local internet outage. For simple instructions on how to use your licenses offline, please visit our help docs.

Again, we're sorry if you were affected by these technical issues. Your experience with our products and services is our top priority.

Kind regards,
The entire Chaos team