Do you offer refunds?
Returns are honored by special request only and can be requested within 14 days from the order date.
Chaos Cloud Credits will be refunded under the following conditions:
- If no credits have been used, Chaos Group will refund the full amount.
- If some Chaos Cloud credits are used, only the remaining cloud credits are refunded.
The amount will be calculated according to the price per Chaos Cloud credit depending
on the package you have purchased.
To request a refund, please contact customer service to explain why you are requesting a refund. A member of our team shall respond promptly to your inquiry.