What is Chaos Group's return policy?
Chaos Group provides an opportunity to evaluate any of its products free of charge during a trial period specified in the applicable licensing agreement, and encourages customers to fully evaluate our products prior to purchasing. Customer may withdraw from using the product at its sole discretion at any time before the expiration of a free trial period.
Returns are honored by special request only and can be requested within 14 days from the order date. Generally, we make refunds in cases when a credit card was stolen and used to purchase a Chaos Group product.
To request a refund, please contact customer service with the reason(s) why you are requesting a refund, and a member of our team shall respond promptly to your inquiry.