Why was my credit card rejected? What should I do?

The typical reasons for this are wrong credit card details, insufficient funds, or transaction limit exceeded. In some cases, this is due to the card issuer blocking the transaction on your behalf, for fraud protection purposes.

If you have received a failed transaction notification, please try placing your order again. If the transaction is still unsuccessful, please contact the card issuer (their number is usually on the back of your card) and ask them to permit an authorization from Chaos Group / Adyen (our payment processing partner).

Alternatively, you can try a different card or contact our customer service department for additional assistance.